Last updated 2026-07-17
Deleting your account
This page explains how to delete your Coachero account and its associated data, what is deleted, and what we are required to keep.
Delete your account from the app
The fastest way is inside the Coachero app:
- Open the app and go to the profile tab ("Me").
- Scroll to the bottom to the "Delete account" section.
- Confirm the deletion.
Your account and all associated data are removed immediately, with no shadow copies.
Request deletion by email
If you can't access the app, send a deletion request from your registered email address or phone number to support@coachero.app. We will process the request and confirm the deletion.
What data is deleted
All personal data tied to your account is deleted: your profile (name, email, phone number), your clients and their records, bookings and schedule, workouts and set logs, body measurements and progress photos, nutrition plans, notes, your Spark (AI) conversation history, and preferences.
What we keep, and for how long
Database backups are kept on a rolling basis and are fully purged within 14 days of deletion.
Minimal payment records (amounts, dates, invoice numbers — never card details, which never reach us) must be retained under Ukrainian tax law applicable to sole proprietors (ФОП). These records are not used for any other purpose.
See our Privacy Policy for more.